Softgel questions, answered.
Everything on our catalogue, ordering, quality and ready EU stock. Can't find it? We answer the email.
Catalogue & products
What softgels do you offer?
A broad catalogue: Omega-3 fish oil in every EPA/DHA ratio, Vitamin D3, Vitamin K2 and K2 + D3 stacks, cod liver oil, krill oil, algal oil (vegan), evening primrose oil, flaxseed oil and Omega 3-6-9, plus specialty actives such as CoQ10, astaxanthin, lutein, lecithin, pumpkin seed oil, odorless garlic, Vitamin E, Vitamin A and CLA.
Which Omega-3 EPA/DHA ratios are available?
18/12, 33/22, 35/25 and 50/25, in both EE and TG forms, at 500 mg and 1000 mg, with or without natural Vitamin E.
Do you have vegan softgels?
Yes. Algal oil is available in a vegetarian shell with 200 mg DHA. Ask us about vegetarian shells for other references.
Can you source something that isn't in the catalogue?
Often, yes. The catalogue is what we hold as ready stock. Tell us the strength or active you need and we'll check availability and lead time.
What shells and carrier oils do you use?
Bovine gelatin or vegetarian shells, with carrier oils matched to the active: olive, sunflower, safflower, soybean or algal.
Ordering & pricing
How do I get a quote?
Send your spec through the contact form or email hello@softgelslab.com. We reply with pricing, availability and lead time within a day.
How fast is a quote?
Within a day. Send the strength, carrier and volume you need, or just the category.
What is the minimum order?
Low minimums with transparent pricing. Tell us the volume you need and we'll quote it.
Do you do private label?
Yes. Your brand goes on the bottle, never ours. We supply the softgels; you supply the brand.
What are the payment terms?
Terms are agreed per order and set out clearly in your quote.
Quality & documentation
Are the softgels tested?
Yes, every batch is tested for fill weight, oxidation and seal integrity.
What documentation comes with an order?
A Certificate of Analysis on every batch, plus carrier oil and shell specs.
Where are the softgels made?
Our softgels are manufactured in Asia by established producers and held as ready stock in Europe.
Shipping & stock
Where do orders ship from?
From ready stock held in Europe, which means short lead times without waiting on production.
What are typical lead times?
Short, because stock is held in Europe. The exact lead time is confirmed in your quote.
Do you ship outside Europe?
Ask us about your destination. Every order ships with documentation that crosses borders.
Still have a question?
Tell us what you want to make and we'll quote it within a day.
Request a quote →